communication

How to Propose a Toast that Delivers the Most!

‘Tis the season.  No, not that season. Wedding season. Well, truthfully, celebration season is more like it. Anniversaries, special birthdays, retirements and graduations all call for toasts, a few charming...

Begin with the End in Mind: Nine Tips to Get you Started on that THING YOU HAVE TO WRITE!

I can’t tell you how many times I’ve heard this lament:  I have a speech/presentation/tribute /introduction/thank you/eulogy/pitch/essay/personal statement) to write, and I JUST DON’T KNOW WHERE TO START! We’re all...

How to Have a Great Conversation: Listen Up!

It’s not a secret:  the best conversationalists are rarely the ones with their mouths open. Your wittiest friends likely have great powers of observation, and those people you most admire...